Privacy Policy

Privacy Policy (EU and UK)

Privacy Policy – Mytravelhost

Introduction:

Hariom Yoga Private Limited (herein after “MY TRAVEL HOST”) recognizes the importance of privacy of its users and also of maintaining confidentiality of the information provided by its users as a responsible data controller and data processer.

This Privacy Policy provides for the practices for handling and securing user’s Personal Information (defined hereunder) by MY TRAVEL HOST and its subsidiaries and affiliates.

This Privacy Policy is applicable to any person (‘User’) who purchase, intend to purchase, or inquire about any product(s) or service(s) made available by MY TRAVEL HOST through any of MY TRAVEL HOST’s customer interface channels including its website, mobile site, mobile app & offline channels including call centers and offices (collectively referred herein as “Sales Channels”).

For the purpose of this Privacy Policy, wherever the context so requires “you” or “your” shall mean User and the term “we”, “us”, “our” shall mean MY TRAVEL HOST. For the purpose of this Privacy Policy, Website means the website(s), mobile site(s) and mobile app(s.

By using or accessing the Website or other Sales Channels, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our Website or other Sales Channels.

This Privacy Policy does not apply to any website(s), mobile sites and mobile apps of third parties, even if their websites/products are linked to our Website. User should take note that information and privacy practices of MY TRAVEL HOST’s business partners, advertisers, sponsors or other sites to which MY TRAVEL HOST provides hyperlink(s), may be materially different from this Privacy Policy. Accordingly, it is recommended that you review the privacy statements and policies of any such third parties with whom they interact.

This Privacy Policy is an integral part of your User Agreement with MY TRAVEL HOST and all capitalized terms used, but not otherwise defined herein, shall have the respective meanings as ascribed to them in the User Agreement.

USERS OUTSIDE THE GEOGRAPHICAL LIMITS OF INDIA

Please note that the data shared with MY TRAVEL HOST shall be primarily processed in India and such other jurisdictions where a third party engaged by MY TRAVEL HOST may process the data on MY TRAVEL HOST’s behalf. By agreeing to this policy, you are providing MY TRAVEL HOST with your explicit consent to process your personal information for the purpose(s) defined in this policy. The data protection regulations in India or such other jurisdictions mentioned above may differ from those of your country of residence.

If you have any concerns in the processing your data and wish to withdraw your consent, you may do so by writing to the following email id: info@mytravelhost.com. However, if such processing of data is essential for us to be able to provide service to you, then we may not be able to serve or confirm your bookings after your withdrawal of consent. For instance, if you want to book any international holiday package in fixed departures (group bookings), then certain personal information of yours like contact details, gender, dietary preferences, choice of room with smoking facility, any medical condition which may require specific attention or facility etc. may have to be shared by us with our vendors in each city where you will stay, and they may further process this information for making suitable arrangements for you during the holiday. Such sharing and processing of information may extend to the hotel where you will stay or the tour manager who will be your guide during the travel.

A withdrawal of consent by you for us to process your information may:

• severely inhibit our ability to serve you properly and in such case, we may have to refuse the booking altogether, or

• unreasonably restrict us to service your booking (if a booking is already made) which may further affect your trip or may compel us to cancel your booking.

TYPE OF INFORMATION WE COLLECT AND ITS LEGAL BASIS

The information as detailed below is collected for us to be able to provide the services chosen by you and also to fulfill our legal obligations as well as our obligations towards third parties as per our User Agreement.

“Personal Information” of User shall include the information shared by the User and collected by us for the following purposes:

Registration on the Website: Information which you provide while subscribing to or registering on the Website, including but not limited to information about your personal identity such as name, gender, marital status, religion, age, profile picture etc., your contact details such as your email address, postal addresses, frequent flyer number, telephone (mobile or otherwise) and/or fax numbers. The information may also include information such as your banking details (including credit/debit card) and any other information relating to your income and/or lifestyle; billing information payment history etc. (as shared by you).

Other information: We many also collect some other information and documents including but not limited to:

• Transactional history (other than banking details) about your e-commerce activities, buying behavior.

• Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services.

• Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.

• Data available in public domain or received from any third party including social media channels, including but not limited to personal or non-personal information from your linked social media channels (like name, email address, friend list, profile pictures or any other information that is permitted to be received as per your account settings) as a part of your account information.

• Information pertaining any other traveler(s) for who you make a booking through your registered MY TRAVEL HOST account. In such case, you must confirm and represent that each of the other traveler(s) for whom a booking has been made, has agreed to have the information shared by you disclosed to us and further be shared by us with the concerned service provider(s).

• If you request MY TRAVEL HOST to provide visa related services, then copies of your passport, bank statements, originals of the filled in application forms, photographs, and any other information which may be required by the respective embassy to process your visa application.

• For international bookings, Users, in compliance with the Liberalized Remittance Scheme(LRS) of RBI or any other law may be required to provide details such as their PAN information or passport details number or any such information required by Service Provider. Such information shall be strictly used as per the aforesaid requirements only. In case a User does not wish to provide this information, MY TRAVEL HOST may not be able to process the booking. MY TRAVEL HOST will never share User’s PAN details without their prior consent unless otherwise such action is required by any law enforcement authority for investigation, by court order or in reference to any legal process.

• In case you opt for contactless check-in at Hotels, then copies of your government identification like aadhar, driving license, election card etc., Self-declaration and any other information like date of birth, destination/origin of travel and place of residence that may be required by the concerned Hotel to honor your hotel booking.

• Your Covid-19 Vaccination status and certificate in case you wish to avail any service for provision of which such Covid-19 vaccination related information is required or want to access your vaccination certificate at a later stage for travel related or any other purpose. MY TRAVEL HOST will never process the beneficiary id and other id details contained in the vaccination certificate.

Such information shall be strictly used for the aforesaid specified & lawful purpose only. User further understands that MY TRAVEL HOST may share this information with the end service provider or any other third party for provision and facilitation of the desired booking. MY TRAVEL HOST will always redact all/any sensitive & confidential information contained in the vaccination certificate, passbook, bank statement or any other identity card submitted for the purpose of availing a service, promotional offer or booking a product on the Website. In case a User does not wish to provide this information or opts for deletion of the information already provided, MY TRAVEL HOST may not be able to process the desired booking request. MY TRAVEL HOST will never share any of the above information collected including PAN card details, Vaccination status & certificate , Passport details , Aadhar Card details without their prior consent unless otherwise such action is required by any law enforcement authority for investigation, by court order or in reference to any legal process.

HOW WE USE YOUR PERSONAL INFORMATION:

The Personal Information collected maybe used in the following manner:

While making a booking

While making a booking, we may use Personal Information including, payment details which include cardholder name, credit/debit card number (in encrypted form) with expiration date, banking details, wallet details etc. as shared and allowed to be stored by you. We may also use the information of travelers list as available in or linked with your account. This information is presented to the User at the time of making a booking to enable you to complete your bookings expeditiously.

We may also use your Personal Information for several reasons including but not limited to:

• confirm your reservations with respective service providers;

• keep you informed of the transaction status;

• send booking confirmations either via sms or Whatsapp or any other messaging service;

• send any updates or changes to your booking(s);

• allow our customer service to contact you, if necessary;

• customize the content of our website, mobile site and mobile app;

• request for reviews of products or services or any other improvements;

• send verification message(s) or email(s);

• validate/authenticate your account and to prevent any misuse or abuse.

• contact you on your birthday/anniversary to offer a special gift or offer.

Surveys:

We value opinions and comments from our Users and frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information received is aggregated, and used to make improvements to Website, other Sales Channels, services and to develop appealing content, features and promotions for members based on the results of the surveys. Identity of the survey participants is anonymous unless otherwise stated in the survey.

Marketing Promotions, Research and Programs:

Marketing promotions, research and programs help us to identify your preferences, develop programs and improve user experience. MY TRAVEL HOST frequently sponsors promotions to give its Users the opportunity to win great travel and travel related prizes. Personal Information collected by us for such activities may include contact information and survey questions. We use such Personal Information to notify contest winners and survey information to develop promotions and product improvements. As a registered User, you will also occasionally receive updates from us about fare sales in your area, special offers, new MY TRAVEL HOST services, other noteworthy items (like savings and benefits on airfares, hotel reservations, holiday packages, car rentals and other travel services) and marketing programs.

In addition, you may look forward to receiving periodic marketing emails, newsletters and exclusive promotions offering special deals.

From time to time we may add or enhance services available on the Website. To the extent these services are provided, and used by you, we will use the Personal Information you provide to facilitate the service(s) requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such Personal Information to assist us in making the Website the better and easier to use for our Users.

MY TRAVEL HOST may from time to time launch reward programs by way of which users may stand to win travel related rewards or other rewards. We may use your Personal Information to enroll you in the rewards program and status of the same will be visible each time you log in to the Website. Depending on the reward program, each time you win a reward, MY TRAVEL HOST may share your Personal Information with a third party that will be responsible for fulfilling the reward to you. You may however choose to opt out of such reward programs by writing to us. For various purposes such as fraud detection, offering bookings on credit etc., we at times may verify information of customers on selective basis, including their credit information. Additionally, MY TRAVEL HOST may share your Personal Information, anonymized and/ or aggregated data to a third party that MY TRAVEL HOST may engage to perform certain tasks on its behalf, including but not limited to payment processing, data hosting, data processing and assessing credit worthiness for offering bookings on credit.

HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

MY TRAVEL HOST will retain your Personal Information on its servers for as long as is reasonably necessary for the purposes listed in this policy. In some circumstances we may retain your Personal Information for longer periods of time, for instance where we are required to do so in accordance with any legal, regulatory, tax or accounting requirements.

Where your personal data is no longer required we will ensure it is either securely deleted or stored in a way which means it will no longer be used by the business.

COOKIES AND SESSION DATA

MY TRAVEL HOST utilizes cookies to personalize your website experience and display relevant advertisements. Our use of cookies is in line with standard practices among reputable online companies. Cookies are small pieces of data stored by your web browser on your device’s hard drive. They enhance our ability to provide you with a better and more efficient service. Cookies also facilitate easy access, allowing you to log in without repeatedly entering your username (only your password is required). Additionally, cookies may be used to present advertisements to you while you browse the website or send you offers (such as emails) related to destinations of potential interest.

Furthermore, cookies may be placed by our advertising servers or third-party advertising companies. These cookies serve the purpose of tracking the effectiveness of the ads we display on websites and collecting aggregated statistics regarding your visits to the website. This information is used to provide advertisements on the website or other platforms that may match your potential interests. Importantly, this process does not collect personal information, and the data collected remains entirely anonymous. A pixel tag, a common industry technology, is used to collect this anonymous information about your website visits.

Most web browsers automatically accept cookies, but you can control cookie acceptance by adjusting your browser settings or using specific software programs. We respect your right to block undesirable online activities, particularly from untrustworthy websites. However, please be aware that blocking MY TRAVEL HOST’s cookies may disable certain website features and potentially disrupt a seamless experience when purchasing or using specific services. You can configure your browser to block cookies from specific websites while allowing cookies from trusted sources.

Automatic logging of session data occurs each time you visit the website. Session data includes details such as your IP address, operating system, browser type, and your actions while on the website. This information helps us analyze user behavior, diagnose server issues, and manage our systems more effectively. Importantly, this data does not personally identify users, although it may reveal information about your Internet Service Provider (ISP) and your approximate geographic location.

Regarding the sharing of your personal information, it is shared with service providers such as airlines, hotels, and other suppliers responsible for fulfilling your bookings. When you book through MY TRAVEL HOST, you authorize us to share your information with these service providers. However, please note that the manner in which these service providers use the shared information is beyond MY TRAVEL HOST’s control. We do not sell or rent individual customer information but may share it with business partners and vendors who offer referral services and benefits based on your booking history.

For improved personalization and service efficiency, your personal information may be shared with our affiliate entities under secure circumstances. This facilitates offering information about relevant products and services and assisting with booking-related queries. In the event of MY TRAVEL HOST’s assets being acquired or business restructuring, customer information, including personal data, may be transferred to the acquiring entity. In addition, if we decide to sell, transfer, or reassign our business, customer information may be transferred accordingly.

We may also share specific filtered personal information with corporate affiliates or business partners offering products or services tailored for MY TRAVEL HOST customers, such as co-branded credit cards and travel insurance. Furthermore, we may share your personal information with third parties engaged to perform tasks on our behalf, like payment processing and data hosting.

Non-identifiable personal information is used in aggregate or anonymized form for statistical analysis and demographic profiling. This data may be shared with suppliers, advertisers, affiliates, and other business partners to inform them about user engagement.

On occasion, we may hire third parties for market research and surveys, sharing information as needed for specific projects. The data provided to third parties is protected by confidentiality agreements and used solely for the completion of the designated project in compliance with regulations.

Beyond the circumstances mentioned earlier, MY TRAVEL HOST may disclose your personal information when required by law, court order, or for internal compliance, regulatory, and security purposes.

Additionally, users can post their experiences on the website in the form of reviews, ratings, questions, and answers. These user-generated content types may also appear on other travel-related platforms, and user profiles display relevant information. You have the option to customize your preferences for sharing user-generated content.

You can opt out of receiving promotional emails from us by following the “unsubscribe” link or provided instructions in each email message.

Regarding permissions required for our mobile applications, they are essential for optimizing your travel booking experience, enhancing in-funnel interactions, and offering location-based deals. Permissions are requested to ensure a seamless service.

We ensure the protection of your personal information through various measures. All payments made on our website are secured with TLS encryption, which scrambles data before transmission. The website has robust security protocols in place to safeguard against loss, misuse, and unauthorized access. When you access or modify your account information, we employ a secure server. Once we have your information, we strictly adhere to security guidelines to prevent unauthorized access.

If you wish to withdraw your consent or permissions for providing personal information, you can do so at any time. However, please note that this may limit your access to our services. To withdraw consent, you can send an email to info@mytravelhost.com.

You have the right to access and amend your Personal Information through your user account with MY TRAVEL HOST. If you don’t have an account, you can contact us at info@mytravelhost.com for assistance.

To transact directly with MY TRAVEL HOST and consent to personal data processing, you must be at least 18 years old.

We reserve the right to update the Privacy Policy to align with legal, business, and customer requirements. Users will be duly notified of any changes.

If you have any concerns about this Privacy Policy, you can email us at info@mytravelhost.com. We will make every effort to address your concerns promptly.

Privacy Policy (EU and UK):

At MY TRAVEL HOST, we are dedicated to safeguarding your personal and financial information. We prioritize the security and privacy of your details and are committed to protecting your personal information.

This document explains how we process and use your personal data in a transparent and easily understandable manner. It also outlines your rights regarding your personal data and how you can contact us. Please also review our Cookie Statement to understand how we use cookies and similar tracking technologies.

You have rights regarding your personal data, including access, correction, deletion, restriction of processing, objection, and data portability. If data processing is based on your consent, you have the right to revoke it at any time.

You have the right to object to the processing of your personal data based on legitimate interests, as outlined in Article 21(1) of the EU General Data Protection Regulation (GDPR).

You can also object to the processing of your personal data for direct marketing purposes, as stated in Article 21(2) GDPR.

MY TRAVEL HOST collects and utilizes information provided by you when making reservations. This may include your name, email address, home address, telephone number, payment details, date of birth, and other relevant information.

If you contact our customer service team, we will collect information from you to address your inquiries or provide assistance. This applies to various communication channels, including social media and chatbots.

You may be invited to write reviews about your experiences, and this information will be collected along with your display name.

If you create a user account, we will store your personal settings, uploaded photos, and reviews of previous bookings. This information can be used for future reservations and to access account holder benefits.

When making reservations for others or using MY TRAVEL HOST for Business, you will provide personal data about them. It is your responsibility to ensure they are aware of how their information will be used.

We automatically collect certain information when you visit our website or apps, including your IP address, date and time of access, and details about your device and software.

We may receive information about you from partners and other sources, which may be combined with the data you provide.

We use your personal data for various purposes, including booking arrangements, customer service, account management, marketing, communication, and more.

If you have any further questions or need additional assistance, please don’t hesitate to let me know.

Share data with third parties

In certain circumstances, we’ll share your personal data with third parties. These third parties include:

The booking agency you booked: To complete your booking arrangement, we transfer relevant reservation details to the booking agency you have booked. This is one of the most essential things we do for you.

Depending on the booking arrangement and the Booking agency, the details we share can include your name, contact and payment details, the names of the people accompanying you and any other information or preferences you specified when you made your booking arrangement.

In certain cases, we also provide some additional historical information about you to the Booking agency. This includes whether you’ve already booked with them in the past, the number of completed bookings you’ve made with MY TRAVEL HOST, a confirmation that no misconduct has been reported about you, the percentage of bookings you’ve cancelled in the past or whether you’ve given reviews about past bookings.

If you have a query about your trip/stay, we may contact the booking agency to handle your request. Unless payment is made during the booking process, via the MY TRAVEL HOST website, we will forward your credit card details to the booking agency for further handling (assuming you’ve provided us with those details).

In cases of Booking arrangement-related claims or disputes, we may provide the booking agency with your contact details and other information about the booking process, as needed to resolve the situation. This can include, but might not be limited to, your email address and a copy of your reservation confirmation as proof that a booking arrangement was made or to confirm reasons for cancellation.

For completeness, booking agencies will further process your personal data outside of the control of MY TRAVEL HOST. Booking agencies may also ask for additional personal data, for instance to provide additional services, or to comply with local restrictions. If available, please read the Privacy Statement of the booking agency to understand how they process your personal data.

Connectivity Providers: Please note that certain booking agencies may need us to share your personal data with a contracted Connectivity Provider to be able to finalize and administer your reservation. Connectivity providers act on behalf of booking agencies and help them to manage their reservations.

Your local MY TRAVEL HOST office: To support the use of MY TRAVEL HOST services, your details may be shared with subsidiaries of the MY TRAVEL HOST corporate group, including for customer service.

Third-party service providers: We use service providers from outside of the MY TRAVEL HOST corporate group to support us in providing our services. These include:

Customer support

Market research

Fraud detection and prevention (including anti-fraud screening)

Insurance claims

Payment

We use third parties to process payments, handle chargebacks or provide billing collection services. When a chargeback is requested for your booking arrangement, either by you or by the holder of the credit card used to make your reservation, we need to share certain reservation details with the payment service provider and the relevant financial institution so they can handle the chargeback. This may also include a copy of your reservation confirmation, or the IP address used to make your reservation. We may share information with relevant financial institutions if we consider it strictly necessary for fraud detection and prevention purposes.

Marketing services: We share personal data with advertising partners, including your email address, as part of marketing MY TRAVEL HOST services via third parties (to ensure that relevant advertisements are shown to the right audience). We use techniques such as hashing to enable the matching of your email address with an existing customer database, so that your email address cannot be used for other purposes. For information on other personalized advertisements and your choices, please read our cookie policy.

Advertising partners: We use advertising partners, such as metasearch providers, to allow you to compare our offers with offers from other Online Travel Agencies (OTAs). When you make a reservation on MY TRAVEL HOST after using an advertising partner, we will send the details of the reservation that you made on MY TRAVEL HOST to that partner.

Competent authorities: We disclose personal data to law enforcement to the extent that it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud, or if we are otherwise legally obliged to do so. We may need to further disclose personal data to competent authorities to protect and defend our rights or properties, or the rights and properties of our business partners.

Business partners: We work with many business partners around the world. These business partners distribute and advertise MY TRAVEL HOST services, including the services and products of our booking agencies. When you make a reservation on one of our business partners’ websites or apps, certain personal data that you give them, such as your name and email address, your address, payment details and other relevant information, will be forwarded to us to finalize and manage your booking arrangement. If customer service is provided by the business partner, MY TRAVEL HOST will share relevant reservation details with them (as and when needed) to provide you with appropriate and efficient support.

When you make a reservation through one of our business partners’ websites, the business partners can receive certain parts of your personal data related to the specific reservation and your interactions on these partner websites. This is for their commercial purposes. When you make a reservation on a business partner’s website, please also take the time to read their privacy notice if you’d like to understand how they process your personal data.

For fraud detection and prevention purposes, we may also exchange information about our users with business partners – but only when strictly necessary. If an insurance claim is made, concerning you and a Booking agency, we may provide the necessary data (including personal data) to the insurance company for further processing.

Partner Offer: We may present you with a ‘Partner Offer.’ When you book a stay marked ‘Partner Offer,’ your reservation will be facilitated by a booking agency who is separate from the accommodation you’re booking. As part of the reservation process, we’ll need to share some relevant personal data with this business partner. If you book a Partner Offer, please review the information provided in the booking process or check your reservation confirmation for more information about the booking agency and how your personal data will be further processed by them.

MY TRAVEL HOST is a global business. The data that we collect from you, as described in this Privacy Statement, could be made accessible from, transferred to, or stored in countries which may not have the same data protection laws as the country in which you initially provided the information. In such cases, we will protect your data as described in this Privacy Statement.

This may also be applicable if you are in the European Economic Area (EEA). Countries your data may be transferred to may not have laws that provide the same level of protection for your personal data as laws within the EEA. Where this is the case, we will put appropriate safeguards in place to make sure that these transfers comply with European privacy law.

When your data is transferred to third-party service providers, we establish and implement appropriate contractual, organizational, and technical measures with them. This is done by putting in place Standard Contractual Clauses as approved by the European Commission, by examining the countries to which the data may be transferred, and by imposing specific technical and organizational security measures.

In certain specific cases, we transfer your data outside the EEA because it is in your interest or is necessary to conclude or perform the contract, we have with you. For instance, when you make a reservation for a destination outside the EEA, your personal data is needed by local providers there to finalize and administer your reservation. Additionally, to provide the service of your booking, your data may be sent to our subsidiary and affiliate companies. Please read on to find out how MY TRAVEL HOST protects your data when it is transferred internationally.

In the framework of our processing activities, we use a series of legal bases for the processing of your personal data. We use the contract as a legal basis for fulfilling your booking arrangement. We may use legitimate interests in specific cases for fraud detection and prevention, or when needed to defend our rights or property, or the rights or property of our business partners. If you’ve given your consent for a particular processing activity, you can withdraw your consent at any time by sending an email to the email address provided at the end of this Privacy Statement.

You have the option to choose not to receive our promotional communications, and, where legally required, we will ask for your consent before sending you promotional communications. If you no longer wish to receive our newsletters, follow the unsubscribe link located in each of the newsletters or update your profile to manage the newsletters that you receive.

Please note that MY TRAVEL HOST may use social media plugins, e.g. the Facebook ‘like’ button. As a result, your browser connects directly to the social media server. The content of the social media plugin is transferred by the social media directly to your browser and integrated by your browser. If you have a Facebook account and you are logged in when you use the ‘like’ button on the MY TRAVEL HOST website, your Facebook account will link to your website activity. Even if you do not have a Facebook account, your IP address may be sent to Facebook.

Please read the privacy statements of social media providers to understand how they use your data and how you can adjust your preferences. In cases where you want to change your preferences, please also read the cookie section of this Privacy Statement to get more information about the placement and use of cookies by social media providers.

At MY TRAVEL HOST, we will apply the necessary organizational, contractual, technical, and security-related steps to protect your personal data, as described in this Privacy Statement. This is also to ensure that your data is treated securely and with an adequate level of protection when transferred and processed internationally.

MY TRAVEL HOST takes every reasonable precaution to protect your personal data from unauthorized access, manipulation, loss, or destruction. Our technical experts at MY TRAVEL HOST work hard to continuously improve the security of your personal data. The transmission of data over the internet is, unfortunately, not completely secure, and although we strive to protect your personal data, we cannot guarantee its security.

MY TRAVEL HOST retains your personal data no longer than is strictly necessary to realize the purposes for which we collected your data, including for the purposes of satisfying any legal, accounting or reporting requirements. For instance, if you make a reservation through the MY TRAVEL HOST website, we’ll retain the data related to that reservation as long as necessary for bookkeeping purposes.

After that, your data will be archived for internal analytical purposes. If you’ve opted-in to receive marketing communications from MY TRAVEL HOST, we will retain information about your marketing preferences for a reasonable period from the date you last expressed interest. We’ll also retain information derived from cookies and other tracking technologies for a reasonable period from the date such information was created.

Under certain circumstances, your data may be subject to other retention periods or be used for other purposes (where required by law).

In accordance with applicable data protection laws, you may have various rights regarding the use of your personal data. When you contact us, we will be ready to assist with inquiries or requests related to these rights. In principle, this includes:

Right to access: You may have the right to ask for an overview of your personal data that we process.

Right to rectification: If the personal data we hold about you is incorrect, you are entitled to request for it to be corrected.

Right to deletion: Under certain conditions, you may request that we delete your personal data.

Right to restrict processing: Under certain conditions, you may request that we restrict the processing of your personal data.

Right to object: If you have given your consent for a particular processing activity, you have the right to withdraw your consent at any time.

Right to data portability: You have the right to request a copy of your personal data in a structured and commonly used format.

Right to submit a complaint: You have the right to submit a complaint about how we process your data with the appropriate data protection authority.

Right to a human review: If a decision is made solely on the basis of automated processing, you have the right to request a human review.

In the interests of privacy and data security, we will take every reasonable step to verify your identity before responding to your request or objection.

Please send your email request to the email address at the end of this Privacy Statement. We will respond to your request within 30 days. If the request is complex or you have submitted a significant amount of requests, we will let you know if more time is needed. For complete privacy and security, at our discretion, we may also charge a reasonable fee for handling your request.

We do not knowingly process personal data of children below the age of 16 unless we have obtained consent from the parent or guardian.

If you have any questions about the way MY TRAVEL HOST processes your personal data or if you wish to exercise your rights under the applicable data protection law, please feel free to get in touch with our Data Protection Officer.

If you want to submit a request, want to exercise your rights, or if you have any inquiries or complaints regarding our Privacy Statement or the way your personal data is handled, please contact us at info@mytravelhost.com